Company Blog

Important message regarding COVID-19

20 March 2020 Back to Blog

We are of course taking each day as it comes and we will adhere to the advice being given by the UK government and the UK’s Chief Medical officer but as it stands we are open for business as usual.

If we are forced to close the offices we have procedures in place that allow all staff to log on and work from home. As such, there is no reason why any of you need to worry that you will not be able to get in touch with us for whatever reason.

We are taking all recommended precautions to help delay the virus and we are also, importantly, implementing a number of

initiatives to ensure that we can continue to work effectively for our customers, the vast majority of whom are still looking to move at this time. Garton Jones will, therefore, maintain a ‘business as usual’ approach to ensure continued service for our many customers.

Please find outlined below a few of these initiatives:

Viewings can be carried out via FaceTime rather than in person should this be preferred

Video tours are available should our clients wish to use these in the marketing of their property

Customers may be able to request specific viewing times so that a property can be vacated to allow minimal social contact

Our offices are all following government advice around regular hand-washing

Our offices have the ability to order latex gloves should our customers or staff wish to wear them on viewings to avoid touching door handles, bannisters etc.

We are available to offer up to the minute advice about the property market and the trading conditions within it to any of our

customers, at any time.

We do ask that, if you are showing any symptoms or know that you have come into contact with the virus, please do not come to the branch or attend or allow viewings. Instead, call the office and we will be pleased to discuss alternative solutions.

Please also understand that, in order to minimize the spread of the virus, we will not be shaking hands or standing in close proximity to customers when we conduct appraisals or viewings. We will also not be offering lifts to attend viewing appointments at this time.

Despite the circumstances, the market remains active and we look forward to working with you over the coming weeks.

Thank you

Garton Jones Estate Agents

Important message regarding COVID-19

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